Privacy Policy

We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.

Auspicium Ltd and are the Data Controller (us/we/our).


A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. On our website, we use cookies to track users’ progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personally identifiable information you submit to our site.

Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose not to accept the cookie, this will not affect your access to the majority of information available on our website. However, you will not be able to make full use of our online services.
How we collect data

We can collect data through any of the following means:

When you order our products or services;

subscribe to our newsletter;

request resources, marketing or information to be sent to you;

enter a competition, prize draw, promotion or survey;

or give us feedback.

As you use and navigate our site, we may automatically collect Technical Data about your equipment (e.g your IP address), browsing actions and usage patterns.

We collect this data by using cookies and similar technologies.

Web Statistics

We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.


We do not disclose any information you provide via the site to any third except where:

  1. Such disclosures are necessary to fulfill our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
  2. Required by applicable laws, courts orders, or government regulations (for example to prevent or detect crime).
  3. You give us permission to do so by opting in to such disclosure

Except as otherwise stated, we may use information you provide via this site to improve the content, to customise the site to your preferences, to communicate information to you (if you have specifically requested it), for internal marketing and research purposes (if you have specifically requested it), and for the purposes specified in this Privacy Policy.

Access to and correction of personal information

We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this site.

You have a right to ask to see details of any personal information that we hold about you. If you wish to do so please contact us in writing at 1st Floor, Watton House, Watton Business Park, Watton Road, Ware, Hertfordshire. SG12 0AE


We take all reasonable steps to protect any information you submit via our website, both online and offline, in accordance with legislation such as the Data Protection Act 1998.

We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction

Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.

What we collect and what we do with your data

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you, by emailing [email protected].

It is important that the information we hold about you is up to date so please email us at [email protected] if you need to update any aspect of your information.

We may process certain types of personal data about you as follows:

Identity Data (first name, last name, title, date of birth)

Contact Data (billing address, delivery address, email address and contact numbers)

Transaction Data (payments between us and purchases made by you)

Technical Data (your login data, IP addresses, time zone setting and location, operating system/platform, browser type and version)

Financial Data (bank account and payment card details)

Profile Data (username and password, purchases or orders, your interests, preferences, feedback and survey responses)

Usage Data (how you use our website/products/services)

Marketing and Communications Data (preferences in receiving marketing communications from us and your communication preferences.)

We may have to share your personal data with Service providers who provide IT and system administration services. This is to fulfill our obligation to you when you visit our site and purchase a product or service, or request to receive information from us.

Links to other websites

We may include links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Marketing communications

You will receive marketing communications from us if you have requested to receive that information from us by selecting the tick box that indicates you would like to receive such information.

We do not share your data with any third parties to market to you.

You can opt out of marketing communication at anytime by emailing [email protected], or clicking the ‘unsubscribe’ link at the bottom of any of our email communication.


Notification of changes to our Privacy Policy

We will post details of any changes to our Privacy Policy on the website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.